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Corporate Offices

440 Laurier Ave. West – Suite 200
Ottawa, Ontario K1R 7X6
1-888-682-3363

Sales

Our highly qualified Sales Group is ready to answer any questions about our products, services and rates. State of the art payment systems and the most aggressive pricing in the industry.

Phone: 1-888-682-3363
E-Mail: sales@msicanada.net

Merchant Support

World-class customer service is the key and, the difference between us and the other guy.

For terminal or system questions/problems, deposit histories, fees, statement and fee inquiries, bank change requests, address changes, authorizations inquiries.

Phone: 1-888-682-3363
E-Mail: merch@msicanada.net
Hours: 24 / 7 / 365

Sales Support

ISOs and Agents and Sales Representatives should contact their Sales Support Specialist with any product, system or application questions.

Phone: 1-888-682-3363
E-Mail: salessupport@msicanada.net
Hours: 8:00 AM-6:00 PM, Monday-Friday

Supply Orders

Try our online order form for supply orders. Most orders before 3PM EST ship same day.

Phone: 1-888-682-3363
E-Mail: deployment@msicanada.net

Account Activation

The NEW ACCOUNTS group is responsible for all new clients until they are running live transactions. For any questions or to activate your new Federated account please contact.

Phone: 1-888-682-3363
E-Mail: activations@msicanada.net

Human Resources

Federated is always looking for talented people to help our company grow. Go to the Careers screen to view our current openings.

Phone: 1-888-682-3363
E-Mail: careers@msicanada.net