Chief Executive Officer
Focus: Co-steering the direction of the company while applying a hands-on approach to MSI Canada’s sales and marketing initiatives in the U.S. and Canada.
Background: Not your typical CEO, Jon applies his concentration on guaranteeing merchant satisfaction by verifying the accuracy of each application received and ensuring that MSI Canada’s customers attain the best pricing as well as helping the sales teams close deals, talking to merchants, and supporting sales and marketing functions. Prior to entering this industry, Jon managed in his family’s lucrative Century 21 multi-office real estate business for 15 years where he continued to sharpen his sales abilities.
An Oceanside, NY native and father of four, Jon has strong family values and great sense of social responsibility within his community. He is an avid fisherman mooring his 47’ sport fishing boat at Montauk, Long Island year round. Jon is also a hunting enthusiast and a collector of classic automobiles.
Focus: Overseeing MSI Canada’s Operation divisions to optimize growth and ensure the highest level of customer satisfaction
Background: With over 15 years industry experience, John Guirguis, MSI Canada’ founder and president, is highly knowledgeable in all aspects of card processing and related merchant services. Since joining forces in 2007 with Jon Levitt, John currently focuses on overseeing MSI Canada’s operations side of the business. These departments are comprised of the company’s customer support and back end functions including underwriting, risk management, deployment, technology and finance.
Chief Financial Officer
Focus: Projecting the future, recording the past and aiding in our business’s growth.
Background: Evan has spent the last 20 years aiding the growth of mid-sized companies and taking them to the next level. He is an expert in all things financial and works with the management team, ISO’s, and sales representatives to focus their efforts of profitable strategic growth initiatives. Prior to joining MSI Canada, Evan worked for Lipman Electronic Engineering (now VeriFone) and its global affiliates as Chief Financial Officer of Lipman USA, Lipman Canada and Lipman Latin America. Evan has extensive public accounting experience having worked at Ernst and Young and Grant Thornton with a variety of clients. He is a Certified Public Accountant in the State of New York and received his Bachelor of Accountancy from The George Washington University. When not directing MSI Canada’s finance and human resources departments, Evan enjoys the grueling sport of mountain biking.
Senior Vice President of Sales
Focus: Driving revenue by overseeing and mentoring MSI Canada’s 400+ sales professionals in North America
Background: A seasoned sales professional with over 25 years’ experience, Scott is heavily involved in the day-to-day management and training of all sales representatives as well as customer relations. Before joining MSI Canada, Scott worked with Anytime Labor and Staffing in Houston where he was also part owner of another staffing firm. Prior to that position, Scott was with Labor Ready where, as District Manager, helped the company grow from 54 locations to over 800 and personally covered 17 locations in multiple states. Since Scott began his sales career with Coca Cola, he has won numerous sales achievement awards including several Presidents’ awards for outstanding accomplishments. On his off time, Scott enjoys fishing and still takes on the competition as a mixed martial arts enthusiast and amateur Texas hold ‘em champion. Despite his demanding schedule, Scott is a devoted father who spends as much time as possible with his two daughters.
Vice President of Operations
Focus: Providing direction and guiding the operational activities of the organization to optimize growth and profitability.
Background: Since joining MSI Canada in 2007, Jim has used a hands-on approach to quickly develop an expertise in the many operational areas of the organization. It’s this broad scope of knowledge which allows him to develop unique strategies and policies for the various departments within Operations to achieve organizational goals. Prior to joining MSI Canada, Jim has had over 20 years experience in customer service and operations management. Focused primarily in the Banking and Finance sectors, he has always maintained a customer centric approach as the basis for true organizational success.
Vice President of Marketing
Focus: Developing strategic initiatives to drive new business and enhance our customer’s online experience
Background: An expert in all facets of online and traditional marketing, Greg has spent the past 20 years growing enterprises through innovative marketing and branding strategies within the financial services, technology, manufacturing and media industries. Prior to joining MSI Canada, Greg served as Marketing Director for a host of leading companies including GE, CMP Media, DealerTrack and Ziff Publishing. Greg received his BS in Business Education from New York University. During off hours, Greg enjoys spending time with his family, playing guitar and video games, holds a black belt in Karate and is a semi-professional foosball player.
Director of Sales Support
Focus: Ensuring the sales teams have the highest quality support available to help them augment revenue and optimize customer satisfaction
Background: With over 20 years experience in the processing industry, Joanne is highly proficient in directing all areas of sales support including commissions, application training, and cash advance administration while managing MSI Canada’s sales support team. Prior to joining the company, Joanne held various Operational positions at First Data Merchant Services. It’s this experience that helped her transition smoothly into the area of sales support where she applies her industry knowledge to the day-to-day work flow. Joanne and her group support Canadian sales forces in achieving their sales and revenue goals. Joanne has completed a series of higher level business management courses and achieved a host of related certifications. When not at MSI Canada, she enjoys gourmet cooking, candle making and motorcycling with her family.
Director of New Accounts / Business Office Manager
Focus: Directs the efficient and timely processing of all new merchant applications throughout the U.S. and Canada as well as managing our facilities and structural operations.
Background: Joanne has been with MSI Canada since its beginning and has served in a variety of management roles which provides her with a unique point of view of the company and the industry. Prior to joining MSI Canada, Joanne possessed an impressive background with over 20 years of managerial experience within various industries including bankcard services, automotive leasing and cellular. On a personal note, Joanne is a knowledgeable wine connoisseur and is often called upon for her expertise for those special occasions.
Manager of Underwriting and Risk Management
Focus: Underwriting and boarding new accounts while managing portfolio risk exposure
Background: Rich has over 8 years experience supporting revenue growth by minimizing losses and approving new business in creative ways weighing the risk versus reward factors. He provides leadership within his department creating and implementing re-engineered risk management policies while creating procedures to work with merchants to maximize their processing while protecting MSI Canada. Prior to joining MSI Canada, Rich served as a Manager of Risk Management for First Data Corporation. Rich received his BA from New York University.
Manager of Customer Care
Focus: Managing MSI Canada’s technical support, risk and customer care functions.
Background: Darrell joined MSI Canada in 2000 at the early beginnings of the company as Director of Operations. Born on the west coast in Washington state, Darrell moved to Tulsa, OK where he got his first experience in financial services working for Direct Merchants Bank. After moving to NY in 1998, he gained entry into the processing industry working as a customer support rep for Card Payment Systems and The Bart Group before joining MSI Canada. Darrell took a hiatus from MSI Canada to cofound an ISO organization and returned to his current role in 2009 where he is well versed in all facets of processing operations. Darrell graduated Oral Roberts University in 1992 with a major in biology and minor in chemistry.
Product Support & Technical Services Manager
Focus: Providing expert knowledge of POS processing systems to the merchant support and sales staff; main point of contact for all complex product support and technical issues.
Background: Over a span of 12 years, Jeff has experienced the technical aspect of the credit card industry from three sides of the business. Starting with Citi Corp. in 1989, known today as FDMS, he moved quickly into the position of Product Certifications & Programming Analyst. Next, he joined the creators of the Nurit line of credit card terminals & ATM kiosks, Lipman USA, where he spent over 4 years as a Quality Assurance & Certifications Specialist for the company’s entire line of POS equipment. Jeff brought his knowledge of POS systems and technical expertise to MSI Canada where he continues to build his knowledge base in an ever changing and increasingly complex industry.
Director of Corporate Training
Focus: Recruiting, training, and educating new sales executives and preparing them for success in the field.
Background: Gunter is primarily responsible for training new account executives in Canada. Gunter moved to MSI Canada’s Canadian sales office where he was named as Director of Corporate Sales Canada in 2008. He holds a Bachelors degree in Marketing from Troy University in Alabama. In his off time, Gunter is an avid Mustang enthusiast, cheers on the Alabama Crimson Tide football team, and plays drums and guitar.